See How HP Officejet Pro 6978 Troubleshooting Is Done

HP Officejet Pro 6978 is a multi-functional printer. It functions as a copier, scanner, faxer, and printer all-in-one. The HP 6978 printer offers professional print quality at an affordable price. You can print wirelessly from your smartphone, computer, or laptop from anywhere in your home. But, the best of things also come with a few drawbacks. Like any other machine, the HP 6978  printer also reacts and might face issues while you are trying to work on it. In this blog, we will cover some basic points for HP Officejet Pro 6978 troubleshooting, so that you can resolve the issue at home without the need for any technical expertise. Read on to know more about HP Officejet Pro 6978 troubleshooting.

HP Officejet Pro Problems And Their Solutions –

  1. Problems with Paper Feed and Paper Jamming Issue:
  • Firstly get rid of the input tray from the HP Officejet printer.
  • Then, launch the Cartridge access store from the front side.
  • Get rid of the jammed papers from the HP printer.
  • Now shut the HP printer cartridge access door.
  • Then, push the power button to switch on your HP Officejet Pro 6978 printer.
  1. The Printer Shuts Down Unexpectedly:
  • Ensure that you have switched on your HP printer and it is getting a consistent power supply.
  • Detach the power wire for 20 seconds and then reconnect it.
  • Check the power wire, it should not be damaged. In case it needs a replacement then do that.
  1. The print heads are not properly aligned:
  • When you insert the sheets during the printing process then this problem comes.
  • You must clean the print heads from time to time.
  • Check the printer’s alignment problem by checking the defective sensors.
  1. The documents can’t be printed using Black ink:
  • Firstly check whether your HP Officejet Pro 6978 printer is linked directly to the wall power socket.
  • You must attempt the hard reset to resolve the error.
  • Press+hold the power button for approximately half a minute. 
  • Do not use any extension to plug the power cable of the printer. Plug it directly into the power socket.
  • After that turn off the printer and then switch it on.
  • Print the test page after installing the ink cartridges.
  1. The HP Scanner not Functioning: 
  • First of all, download the print and scan tool. 
  • Then, run the connection issue and printer, hardware troubleshooter. 
  • You must uninstall and reinstall the printer driver software from the program and features tab.
  • Launch the Windows image acquisition and choose the appropriate option for Officejet pro 6978 troubleshooting. 

HP Officejet Pro 6978 Fixed And Ready To Use!

Once you perform the above-mentioned HP Officejet Pro 6978 troubleshooting tips you can resolve almost all the problems that occur with the printer. These issues occur commonly with the HP Officejet printers so they can be easily resolved by anyone at their place without the help of any technical expertise. But, in case you are unable to resolve the issue and are stuck at some point, you can seek guidance from our technical experts at any time. They will get back to you with a reliable solution.

Location: New York, NY, USA

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